Whether you need custom sizing or design adjustments, we're here to bring your vision to life. Simply review our size chart, measure yourself, select the closest size, and place your order. Then, email us your order number at [email protected], detailing any sizing or design changes you want. If you’d like a custom logo or specific design adjustments, just let us know, we’ll make it happen exactly as requested. Have questions? Email us anytime, and we’ll be happy to help!
Our jackets are crafted to suit everyone, with sizes ranging from 2XS to 5XL, so you can find the ideal fit. Use our US standard size chart, available on our website, to measure yourself and confirm your size before placing an order this ensures you select the right fit every time. Our expert designers carefully tailor each jacket to perfection for your satisfaction.
We offer secure payment options for your convenience. You can pay using PayPal, any major debit or credit card, MasterCard, or digital online banking. Choose the payment method that works best for you and enjoy a safe checkout experience.
Tracking your order is simple! Just visit our tracking page and enter your order number along with the email address you used when placing your order. This will show you the current status and location of your order. Alternatively, you can email us at [email protected] with your order details, and our representative will provide you with accurate information and the expected arrival time.
To order the correct size for your jacket, please refer to our size chart, take your measurements, and place your order accordingly. Additionally, you have the option to customize your jacket’s style to meet your preferences, including graphics, logos, zipper designs, and more.
Our jackets are designed for durability, crafted from genuine premium quality leather that ensures long lasting wear. Many of our satisfied customers appreciate the exceptional durability of our jackets. We use top quality materials, including sheepskin, cowskin and lambskin, depending on the product, making our jackets a favorite choice among customers and the best in town.
No, creating an account is not necessary to place an order. You can easily place an order as a guest. Simply visit our official website, select your items, and proceed to checkout without any hassle. Your order will be delivered straight to your doorstep, and you can pay securely through our payment gateway. Enjoy a seamless shopping experience!
Yes, we offer worldwide shipping to nearly all countries, with just a few exceptions. If you see your country listed in the dropdown selection at checkout, we can ship to your location. We provide free shipping everywhere, but you also have the option to choose expedited shipping at checkout for a quicker delivery. This allows you to receive your jacket even faster compared to our standard shipping option.
We provide our customers with the fastest shipping options available. Our primary carriers are DHL Express and FedEx, both of which are renowned for their reliable and swift delivery services. Additionally, we also partner with UPS, USPS, Skynet, and DPEX to ensure your orders reach you safely and promptly. Rest assured, our trusted shipping partners are committed to delivering your items to your doorstep in perfect condition.
You can apply your discount code during the checkout process in the designated coupon code field, or on the cart page before finalizing your order.
If you need a Cancel, you should initiate the process by emailing [email protected] within 24 hours of receiving your order. In the email, you should describe whether you request a refund or an exchange.
After placing your order, you will receive a confirmation email within a few minutes at the email address you used during checkout. If you don't see the email, please check your Junk or Spam folder. If it's still not there, feel free to email us at [email protected], and we will resend your order confirmation.
If your item has not yet shipped, you can make changes to your order. Please contact our customer service team at [email protected] to confirm your order's status and request any changes you need.
